|Date Posted||Oct 11, 2012|
Hotel Overview: At the ocean's edge- a modern oasis, the Fairmont Pacific Rim is the most remarkable address in the city. The Willow Stream Spa is a 11,000 square foot spa, including 9 treatment rooms and a 2,500 square foot outdoor patio with water features. Beauty and wellness become one-with all of the pure elements that make this city so spectacular – through luxurious treatments that will delight your senses, soothe your body and pamper your soul.
Summary of Responsibilities:
Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:
•Consistently offers professional, engaging and friendly service
•Answer telephone inquiries promptly and professionally
•Greet and escort Guests & members in a friendly and efficient manner
•Knowledgeable about all aspects of treatments and the facility
•Provide information and literature about facility in person and via telephone
•Payment processing - Operate point of sale system for all services rendered
•Clerical duties, treatment bookings/scheduling
•Give tours of spa co-ordinate sales packets and handle special assignments
•Ensure the facility is in peak condition at all times (operations and cleanliness)
•Ensure Guest/Member satisfaction at all times by ensuring that safety and service is always the spa's first priority
•Previous experience is an asset
•Minimum of 2 years experience in spa industry or hospitality
•Diploma or Degree in hospitality or related field an asset
•Organized, confident and professional in their appearance
•Computer literacy in Office, Word, Excel
•Excellent communication skills, both written and spoken
•Physical Aspects of Position (include but are not limited to):
•Constant standing and walking throughout shift
•Frequent standing and walking throughout shift
•Occasional lifting and carrying up to 20 lbs
•Frequent bending, kneeling, pushing, pulling
•Occasional ascending or descending ladders, stairs and ramps
•Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTSVancouver
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
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